Questions? Look Here !
ORO Sync Led
ORO SYNC LED is compatible with any type of TV ranging from a minimum size of 32 inches o a maximum of 85 inches.
32″-40″
40″-50″
55″-65″
75″-85″
No, The ORO SYNC BOX needs to go through an ex-ternal device such as TV Box, Playstation, Xbox, Etc, Before connecting to TV.
The connection to the tv is using HDMI 2.1 cable, Which included when purchasing the ORO SYNC LED product.
Smartlife app
Avalable on App store & Play Store
Yes, absolutely.
Oro Sync LED is engineered with true HDMI 2.1 passthrough. This means you can connect your next-gen consoles and experience your games in stunning 4K resolution at a flawless 120Hz—or even 8K at 60Hz—while the ambient lighting syncs perfectly to the on-screen action.
No issues at all. The Oro Sync box is fully HDCP 2.3 compliant. This ensures a secure handshake with your devices, meaning you will never experience “black screen” errors or DRM restrictions when streaming copyright-protected 4K HDR content.
Yes, the Oro Sync LED integrates seamlessly into your modern smart home. It is compatible with major voice assistants like Google Assistant and Amazon Alexa, allowing you to turn the sync box on or off, adjust brightness, and change lighting modes completely hands-free.
Our intelligent algorithm features “black bar detection.” Instead of turning the top and bottom LEDs off, the Oro Sync box intelligently scans the active video area just inside the black bars, ensuring your room remains filled with immersive, accurate colors no matter the aspect ratio of the film.
Yes. Every viewer has different preferences, so the app provides complete control over the sync settings. You can adjust the overall brightness, select the level of color saturation, and choose between different sync modes (from a subtle, cinematic glow to an intense, rapid response tailored for fast-paced gaming).
ORO Doorbell
Smartlife app
Avalable on App store & Play Store
ORO Doorbell are designed for easy self-installation.
There are a few things you can try if your doorbell won’t connect to Wi-Fi:
* Make sure your Wi-Fi network is working properly.
* Ensure your doorbell is within range of your router.
* Restart your doorbell and router.
There are a few things you can try if you’re not receiving notifications on your phone:
* Make sure your phone notifications are enabled for the Smartlife app.
* Check that your phone is connected to the internet.
* Ensure the doorbell is properly connected to the app.
ORO Remote
Smartlife app
Avalable on App store & Play Store
Most smart IR remotes can control a wide range of IR-enabled devices, including TVs, cable boxes, streaming devices, soundbars, air conditioners, fans, and more.
No, ORO remote are designed for easy setup with clear instructions within the app.
Yes, ORO remote is compatible with a voice assistant like Google Assistant or Amazon Alexa, you can control your devices with voice commands.
Learning mode allows you to program your smart IR remote to control devices that are not pre-loaded in the app’s database. You simply hold your original remote control next to the smart IR remote and program each button function individually
* Ensure your router is within range of the smart IR remote.
* Restart your smart IR remote and router.
Warranty
This warranty covers all ORO products for a period of 6 months from the original date of purchase. During this time, we will repair or replace (at our discretion) any product that malfunctions due to defects in materials or workmanship.
How to Make a Warranty Claim:
To make a warranty claim, please follow these steps:
- Gather your proof of purchase: Keep your receipt or order confirmation as proof of purchase.
- Contact our Support Team: You can reach us by Whatsapp at +6285333758702 or email us at admin@orohome.id . Our friendly representatives will be happy to assist you.
- Describe the issue: Be clear and concise when describing the problem you are experiencing with your product.
- Provide proof of purchase: Our support team may ask you to provide a copy of your receipt or order confirmation.
- Shipping: We will provide you with instructions on how to ship your product to our repair center (if necessary).
The warranty does not cover damage or malfunction caused by buyer misuse. This includes, but is not limited to:
- Improper Use: Using the product in a way not intended by the manufacturer, as outlined in the product manual or safety instructions.
- Neglect: Failing to properly care for the product, including lack of maintenance or cleaning as outlined in the user manual.
- Accidental Damage: Damage caused by dropping, spilling liquids on, or otherwise physically impacting the product.
- Unauthorized Modifications: Tampering with the product’s internal components or altering its intended functionality.